Since 1992, Computer 1 Products has been a full-service Minority Owned IT Solution provider. Providing IT products and services to a myriad of customers and vertical markets. Our clients range from federal, state and local government agencies to Fortune 500 companies. Our Unique proactive approach to IT management has been saving our clients Valuable time and improving their business Efficiency. In addition to offering cutting edge, computer and networking technologies, we strive to always deliver a unsurpassed level of customer care, support and assistance
Customer Service & Support
– Dedicated phone and email Support.
– 24 x 7 Remote Support.
– Onsite professional Services.
– Access to opening tickets.
– Dedicated point of contact.
Network Status Data Collection & Analysis
– Analysis of Network and Server health including quarterly analysis.
– Performance and Utilization Baselines.
– Asset Management, Inventory & Tracking.
– Trending and Forecasting Failures before they occur.
Network & Security Management
– 24×7 real time security monitoring.
– Monitoring events, Errors, Process utilization, memory and Network services.
– Business critical function availability monitoring.
– System Performance reporting.
Monitoring & Reporting
– Critical Security and operating system Patch Management.
– Network, Firewall, Switch, & IDS.
– Web Site Content Filtering.
– Spam & Virus Filtering for Emails.
– Backup & Disaster Recovery management.