Customer Service & Support
– Dedicated phone and email Support.
– 24 x 7 Remote Support.
– Onsite professional Services.
– Access to opening tickets.
– Dedicated point of contact.
Our team of certified professionals provides unparalleled
service and support to ensure you get the right solution and value
Since 1992, Computer 1 Products has been a full-service Minority Owned IT Solution provider. Providing IT products and services to a myriad of customers and vertical markets. Our clients range from federal, state and local government agencies to Fortune 500 companies.
Why C1P Solutions?
People come to us in the following situations:
– Frustrated by the response time.
– Losing productivity and getting hit on their revenues due to network issues.
– Spend time on solving the same issues multiple times.
– Keep on revisiting network issues because of a lack of proper documentation.
– Spending much more on monthly invoices and infrastructure.
– Dedicated phone and email Support.
– 24 x 7 Remote Support.
– Onsite professional Services.
– Access to opening tickets.
– Dedicated point of contact.
– Analysis of Network and Server health including quarterly analysis.
– Performance and Utilization Baselines.
– Asset Management, Inventory & Tracking.
– Trending and Forecasting Failures before they occur.
– 24×7 real time security monitoring.
– Monitoring events, Errors, Process utilization, memory and Network services.
– Business critical function availability monitoring.
– System Performance reporting.
– Critical Security and operating system Patch Management.
– Network, Firewall, Switch, & IDS.
– Web Site Content Filtering.
– Spam & Virus Filtering for Emails.
– Backup & Disaster Recovery management.
Learning how to fully take advantage of the myriad of technology solutions that are available is an essential step to become a successful business. Many companies still struggle with finding a strategy that suits their IT needs while helping them to achieve their particular objectives.
Virtual Desktops (VDI)
Infrastructure as a Service (IaaS)
Enterprise Data Centers & Colocation
Hosted VoIP Phone Systems
Enterprise Hybrid VoIP Systems
Enterprise Call Center Applications